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Recruitment and Healthcare Licensing

Refund Policy

Licensing Packages Refund Policy

1. Primary Assessment Packages – All the documents submitted will be verified according to the rules and guidelines of the Health Authority. Doctor Expat will assess these and inform whether we can/or cannot proceed with your application.

2. License Packages – Documents are all submitted to the Health Authorities and Dataflow exam registration and is dependent on various factors including the regulatory body decision.

3. Payments for packages are NON-REFUNDABLE in any circumstances unless purchased by mistake. If you do not purchase the primary assessment package, it would be the candidates responsibility to make their own arrangements in checking that they meet the eligibility criteria on the relevant websites before making payment.

Terms of Agreement

  • Doctor Expat is not responsible for any missing/uncompleted documents from the applicant side.
  • Healthcare professionals who DO NOT submit the paperwork within the required time-scale of approximately 2 months could be subject to an increase in fees only IF the costs increase by the Health Authorities.
  • Doctor Expat is not responsible of delay on the application due the following reasons: A -License Title not matching the expertise certificates B- Unclear documents C- Non-recognized certificates by the Health regulatory. D- False information
  • Doctor Expat Package covers
      • 1 Education
      • 2 Health License
      • 3 Relevant Experiences as per the Health Regulation PQR.
  • Additional educational qualification may be verified if required at an additional cost of AED309 per qualification which may need to be requested from you.
  • Doctor Expat is not responsible for any change in the governmental fees from the regulatory body during processing of your application. The applicant will have to pay the difference accordingly
  • For doctors who have provided false information where the case has been rejected the applicant has no right for any refund of the package fees
  • Doctor Expat will not be held responsible in case the regulatory committee, after assessment of your application decides to approve downgrade of license that you have applied for, eg. (Consultant to Specialist)

Payment Confirmation
Once you have submitted all your documentation to us you will receive confirmation email from our licensing team within 24 hours.

All Refunds will be done only through the Original Mode of Payment.


Get In Touch

UAE Head Office
Creative City
Fujairah Creative Tower
PO Box 392269

UAE Working Hours: Sunday - Thursday 9.00am - 5.30pm
Closed: Friday and Saturday
Tel: +971 4 311 6501
Fax: +971 4 332 8810

General Queries:

UK Office
Kemp House
160 City Road
London EC1V 2NX

UK Working Hours: Monday - Friday 9.00am - 5.30pm
Closed: Saturday and Sunday
Tel: +44 203 476 5653

General Queries:

Pakistan Office
Suite No 201, Second Floor,
Building # 100-C, Main Itehad (Above Silk Bank),
Khayaban-e-Jami, DHA Phase 2, Karachi

Pakistan Working Hours: Monday - Friday 9.00am - 6.00pm
Tel: +92 21 35880051
Mobile: +92 333 1038663

General Queries:
Licensing Queries: